Greg and his colleague did awesome job balancing and providing recommendations. He also uncovered an issue that was kind a hidden.
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Jake was extremely nice, helpful and informative. A great asset to the company.
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Seth was fantastic! Quick to troubleshoot and let me know my system didn’t have any issues. Just paper caught in my blower!
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I called on a Wed afternoon and booked the first available appointment - Fri a.m. Was called Thu morning and offered a cancellation slot later Thu morning, which I really appreciated (snow in the forecast Thu eve ... might have cooled off inside.) Received a call around 30 min before Seth arrived. Seth was right on time, and was very professional and pleasant. He was able to restart the furnace almost immediately, but he still took the time to check for any possible sources of the failure, and he patiently explained a lot to me about how the unit functioned. While he wasn't able to discover why the furnace quit working, I felt confident he'd done a thorough check. He also took the time to talk to me about my concerns about a whole-house humidifier that had been installed by the another service provider. I would not hesitate to work with Westin, or Seth, in the future.
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Seth and the team at Westin Air have been great to work with. Really appreciate their service and expertise.
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Everything went great from the first phone call to the fixed air conditioner! I already put a good review up on Angie's List.
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Called first thing in the morning about my ac not working and someone was here that afternoon. Seth explained what was wrong in detail and fixed my issues.
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Seth and Alex installed the water heater and accessories in a superb manner with great attention to detail. Seth was patient and lucid in explaining the issues with the A/C. Overall, an excellent experience.
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I had an extremely pleasant first-time experience with Westin Air. Laurie was super friendly and prompt with her phone calls and Seth was absolutely amazing. Will definitely be using you again for all of our HVAC needs and recommending you to family and friends!
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Called to inquire about Nest thermostat Install. Scheduled a same day appointment. Installer was friendly and helpful. I will definitely come to Westin Air for my HVAC needs.
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Blower door switch wasn't making contact. Door was securely in place. Stuck a zip tie in the switch to hold it closed. Discussed maintenance plans. They will call in the fall.
Upon arrival inspected unit found bad 30+7.5 capacitor. Replaced with turbo 200 test ran system. Unit cooling at 8° subcool 65° suction
Added 7lbs of refrigerant and UV dye with sealant Ordered Warranty evaporator coil Signed up for Gold maintenance
Performed cooling maintenance Replaced 16x25x1 filter with one on hand from the customer. There are two remaining new filters. Drain is flowing properly Blower is OK Outdoor coil extremely dirty **need minimum 150' of garden hose to reach from the garage hose spigot to the outdoor unit** Disassembled outdoor unit Thoroughly washed Condenser coil inside and out Reassembled unit Capacitor in spec Wiring in good shape Refrigerant charge is good System operating within factory specs at this time.
Install OEM replacement Waterfurnace Premier control board replacement
I disconnected the transformer for the humidifier and ran the low voltage to the furnace control board and wired it onto the humidifier terminal and common. Then I leveled the humidifier, and double checked the water lines to make sure they were tight. There wasn't a water panel, so I installed one and showed the homeowner how to replace them.
Got unit information to work up a PM price. They do want filters and belts replaced by us. Have not been maintenanced in at least 2 years.
Upon arrival inspected unit and found the electrical melted down at the furnace connections for 120v. Repair electrical connections and test run system. System came back on cooling after repairs were made.
AC compressor has shorted internally causing the disconnect fuse to blow. Compressor will need replaced along with 45/7.5 capacitor, filter drier, and approximately 9lbs of new R410A refrigerant. Compressor parts warranty expired in 2020 and is no longer active. Recommend getting a quote for AC replacement to compare costs, and pros/cons of replacement.
Install new universal transformer for smoke detector system. Previous xfmr was buzzing loudly and showing signs of future failure. Install new universal and wire in same as old one. Thermostst model aprilaire 8463
Construction warranty. Drain line and safe-t-switch installed wrong causing float switch to improperly shut down system. Cut and rerouted drain line to primary hookup and install float switch on secondary. Pictures in file.
Performed cooling maintenance on a 2020 Lennox AC system Changed aprilaire 201 filter. He's going to buy th2 1213 upgrade kit for easier filter changes in the future. Blower is clean Drain is clear Shut down humidifier Tore down and washed outdoor unit Checked refrigerant charge Checked capacitor System is in good shape and working within manufacturer's specifications at this time
Cooling preventative maintenance performed Check filter - 20x25x4 Check coil for any buildup debris in drain pan and flush with water Set up thermometers Rinse down outdoor coil with garden hose Check capacitor MFD -45+5 @ 45.0+4.97 Check OD fan Amp - 0.81 Check compressor Amp - 8.14 Verify pressures and HP-SC/LP-SH pressures low 240/120 70° outside homeowner does not want to take action today Delta T - 18° The Air handler and AC are in optimal running conditions.
Charge unit to superheat spec using drop in 422D and add leak stop injection to system. Wash coil from inside out due to clogged microchannel
Cooling preventative maintenance performed Check filter -20x25x1 new today owner supply Check coil for any buildup debris in drain pan and flush with water Set up thermometers Rinse down outdoor coil with garden hose Check capacitor MFD -59.7+4.970 Check OD fan Amp - 1.2 Check compressor Amp - 10.71 Verify pressures and HP-SC/LP-SH 275-9°/110-11° Delta T - 24° The Air handler and AC are in optimal running conditions.